Privacy
Your data, handled carefully.
This policy explains what information Void Element collects when you use this site, how it's used, and the choices you have. Last updated: check the date on your most recent order confirmation.
Information we collect
When you create an account, place an order, or sign up for the newsletter, we collect your name, email, shipping address, phone number, and order history. We do not collect or store your full payment card details — those are handled directly by our payment processor.
How we use it
To process and ship your orders, send order and account-related emails, respond to support requests, and — only if you've opted in — send occasional drop announcements. We do not sell your personal information to third parties.
Third-party services
We share the minimum information necessary with the services that help us run this store: our payment processor (to charge your order), our fulfillment partner (to print and ship it), and our email provider (to send transactional emails). Each is bound by its own privacy and security terms.
Cookies
We use essential cookies to keep you signed in and to remember your cart. We don't use third-party advertising or tracking cookies.
Data security
Passwords are stored using industry-standard hashing, and all traffic to this site is encrypted (HTTPS). No online system is 100% secure, but we take reasonable steps to protect your information.
Your rights
You can request a copy of the personal data we hold about you, ask us to correct it, or request deletion of your account, by contacting us using the details below. We'll respond within a reasonable time.
Changes to this policy
If this policy changes in a meaningful way, we'll update this page and, where appropriate, notify you by email.